FAQs - Preguntas Comunes - Account

Common FAQs about your IHT account

As soon as we receive your registration, your Hattrick data will be verified as quick as possible and you will be noticed via e-mail. If you don't get any message in three days, you can contact us by using the site's contact form.

The e-mail which tells you about your registration being approved also contains all the necessary information. You will be given a link which you can use to access your account directly and then change your password.

Make sure that you have written correctly your username and password, and don't forget that they are case sensitive. If you don't remember your password or you aren't sure of it, you can ask for a new password by clicking on  "Request new password". In a few seconds, you will receive an e-mail with instructions to reset your password.

The reasons behind closing an account are usually disrespectful or insulting manners or usage of inappropriate language. If you want more information about an account being closed, you can contact the Admissions Manager via the site's contact form.

The reasons behind deleting an account are usually repetitive disrespectful or insulting manners or usage of inappropriate language, often after the closing of an account. If you want more information about an account being deleted, you can contact the Admissions Manager via the site's contact form.

You only need to click on "Create New Account" and follow the instructions which will appear in the screen. Once you have fulfilled and submitted the registration form, you will be sent an e-mail which will confirm your registration.

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